Working with reputable companies such as Which? And Federation of Master Builders means we can offer our customers a risk-free service.
Industry professionals have inspected and vetted our work and we strive to ensure we keep to the standard set out in the code of conducts. If, however, a problem arises our aim will be to reach a mutually & acceptable agreement, and we expect to do this in the majority of cases.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution.
In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website here.